Friday, August 28, 2009

Hurry! Post something!

So we have our bundled cable, phone and internet though RC* and for the last week we've had internet, then not had internet, then had internet.

The problem started on August 22nd. Today is August 28th. After scheduling an appointment with the threat of a charge of $49.99 if we had the technician come if the problem were already solved, we cancelled our scheduled appt. for today because we actually had internet access last night. Silly us. We thought that they'd somehow solved our problem from their end. Oh how wrong we were.

Today Su was home with Danny and got a free moment to log on. Nothing.


She called the cable company and of course they were so apologetic blah, blah, blah...

Long story short, their customer service did not exceed our expectations. Until they replace the modem (I think in the year 2019 or so?) we can expect intermittent access. Okay. I'm exaggerating. But I'm typing as fast as I can because we won't see them until September 5th and only our higher power knows when "the internets" will smile upon us.

How does that song go? "I fight technology, technology always wins."

Have a great weekend everybody. Please forgive us if we don't get back to you right away in the next week or two. Argh!!!!! -Monica

P.S. We are weighing our options.


Anonymous said...

I recently came accross your blog and have been reading along. I thought I would leave my first comment. I dont know what to say except that I have enjoyed reading. Nice blog. I will keep visiting this blog very often.


Momma Mikki said...

YUCK!!! That blows! Do you have the Verizon Fios option??